Privacy Policy

This Privacy Policy explains how DISCOVERMERADIO GROUP LLC / NETWORX collects, uses, shares, and protects information when users access NETWORX, PRO-NETWORX, the website, mobile apps, marketplace, beta features, or related services.

1. Information We Collect

• Account information such as name, username, email, profile photo, artist name, service provider name, and login details.
• Creator profile information such as bio, links, portfolio items, service listings, music metadata, artwork, pricing, and social links.
• Marketplace information such as purchases, transaction IDs, order history, payout status, refunds, and chargebacks. Payment card details are processed by third-party payment providers and are not intended to be stored directly by NETWORX.
• Content and communications such as posts, comments, messages, reports, livestream materials, feedback, and support requests.
• Usage and technical data such as device information, IP address, browser, app version, logs, crash data, Sentry events, analytics, and approximate location based on technical data.
• Legal and safety data such as copyright complaints, dispute records, counter-notices, verification information, policy violations, and moderation history.

2. How We Use Information

• To create and manage accounts and profiles.
• To operate music previews, purchases, libraries, downloads, and creative listings.
• To process transactions, refunds, payouts, and marketplace records.
• To provide customer support, safety reviews, fraud prevention, copyright enforcement, and moderation.
• To improve product features, debug errors, analyze usage, and understand creator/listener engagement.
• To send transactional emails, beta notices, product updates, support messages, and marketing messages where allowed.
• To comply with legal obligations and enforce our policies.

3. How We Share Information

NETWORX may share information with service providers that help operate the platform, including hosting, database, storage, analytics, payments, email, monitoring, and customer support providers. NETWORX may share transaction or payout information with payment processors, tax or compliance providers, and marketplace participants as needed to complete transactions.

NETWORX may disclose information if required by law, legal process, safety concerns, rights enforcement, fraud prevention, or business transfers.

4. Public Content

Profiles, artist pages, service listings, posts, portfolios, music previews, links, comments, and other public-facing content may be visible to other users or the public. Users should not post private or sensitive information they do not want others to see.

5. Children and Teens

NETWORX is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that a child under 13 has provided personal information, we may delete the account and information. Users under the age of majority should use NETWORX with permission from a parent or guardian.

6. Cookies and Similar Technologies

NETWORX may use cookies, pixels, local storage, device identifiers, and similar technologies for login, security, analytics, preferences, advertising measurement, and product improvement.

7. Data Retention

We keep information for as long as needed to operate the platform, comply with legal obligations, resolve disputes, prevent fraud, enforce agreements, and maintain business records. Copyright and transaction records may be retained after account closure where needed for compliance, safety, or dispute purposes.

8. Security

NETWORX uses reasonable administrative, technical, and organizational safeguards designed to protect information. No system is completely secure, and users are responsible for protecting their account credentials.

9. User Choices

• Users may update certain account/profile information in the app.
• Users may request account deletion or data access by contacting support, subject to legal, safety, and transaction record limitations.
• Users may opt out of non-essential marketing emails using available unsubscribe options.

10. Contact

Privacy questions may be sent to legal@networxradio.com or support@networxradio.com.